Frequently asked questions
What is the return policy?
Because each piece at Flamingo Stores is carefully curated and selected with intention, all sales are considered final.
Returns are only accepted in the rare event that an item arrives damaged or defective. If this occurs, please contact us within 3 days of delivery, and our team will assist you with a prompt resolution.
When will I receive my order?
Orders typically arrive within 5 to 12 business days, depending on your location.
Once your order has been dispatched, you will receive tracking information to follow your shipment.
How much does shipping cost?
As part of our commitment to a seamless and refined experience, we currently offer complimentary (Free) shipping on all orders.
Are there any additional duties or taxes?
International orders may be subject to customs duties or import taxes depending on the destination country.
These charges are not included in the purchase price and, where applicable, may be collected upon delivery.
For most locations, international deliveries proceed smoothly as part of standard global shipping procedures.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
